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Management

Effective Executive


Dec'15
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The Changing Faces of Leadership
Who Is an Effective Leader? – Ways of Measuring Leadership Effectiveness
Understanding Leadership Through the Arts
How to Deal Effectively with a Change Thrust on You
Tomorrow’s Governance and Corporate Leadership: Succession and/or Renewal?
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The Changing Faces of Leadership

-- Ronald J Burke

In a democracy, if growth and development are not perceived as sustainable, mutually beneficial to stakeholders, fair and inclusive, businesses and the market itself may face much greater questioning and challenge. The benefits of greater government intervention could be problematic given the skill, experience and other barriers to the effective implementation of public policy. In contrast, innovative, responsible and sustainable responses from business leaders could lead to less intervention, greater reliance upon market mechanisms and closer and more productive public-private collaboration as each better understands and appreciates the contribution of the other. The face of corporate leadership is changing. There are several reasons why organizational leaders today look different from those of several decades ago. Given the changes in country demographics, business conditions, and the business environment globally, it is inevitable that the face of leadership has changed and will continue to change. The face of leadership is changing in all sectors, and faster in some sectors than the others. There will be “blips” along the way as these new faces realize their potential through making significant leadership accomplishments.

Article Price : Rs.50

Who Is an Effective Leader? – Ways of Measuring Leadership Effectiveness

-- Riham Moawad and Stephanie Jones

Managers are expected to lead their departments, manage their staff and achieve their objectives to ensure the success of their organizations. Some researchers emphasize that leaders and managers alone influence the organizations’ overall performance, while others argue that besides the existence of such influence, the state of the economy and the attractiveness of organizations’ products and services also contribute to the overall performance of the organizations. Some leaders and managers are almost exclusively judged by their ability to meet organizational objectives and thus improve the overall performance of the organizations. Some studies have argued that organizations led by high-performing leaders showed a significantly increased ability to reach their organizational targets. This may, of course, depend a lot on the organizational structure and leader’s role, and in particular on the organizational objectives set. If these objectives are too ambitious, it can be very difficult for any leader to ensure their achievement.

Article Price : Rs.50

Understanding Leadership Through the Arts

-- Kurt April, Charlie Beall and Kai Peters

This study seeks to elucidate an alternative form of leadership training—that of improvisational theater—in which acting under conditions of uncertainty, accepting offers, crafting a disciplined imagination, suspending judgment, letting go, being present and enhancing awareness skills may become learnable components of leadership development. The question was whether improvisation can transform the thinking and orientation of individuals in such a way as to make them efficient leaders. And the study found that improvisation may encourage creativity, possibility, resourcefulness and an ability to manage uncertainty and ambiguity, provided that it is appropriately applied and practiced.

Article Price : Rs.50

How to Deal Effectively with a Change Thrust on You

-- Dan Coughlin

Article Price : Rs.50

Tomorrow’s Governance and Corporate Leadership: Succession and/or Renewal?

-- Colin Coulson-Thomas

Corporate governance has been in the spotlight long enough to have a history, but what of its future and tomorrow’s corporate leadership? What roles will succession planning, fast-tracking, and director and board development play in ensuring that directors are competent and boards are effective? Many entrepreneurs would gain from directors of integrity, who demonstrate a passion for growing businesses and who can think for themselves and are able to put the interests of the company before their own. The corporate governance community should reflect upon how their experience might be drawn upon and how their practices might be amended to help this process and better support enterprise and entrepreneurship.

Article Price : Rs.50
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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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